Showcase Refund Policy

Event Insurance Purchased
Customers can request a full refund (minus the Event Insurance fee) up to 48 hours prior to the event. Any notification received within 48 hours of the event or post-event only a credit towards a future event will be offered. No refunds will be offered within 48 hours of the event or post-event.

Event Insurance Not Purchased
Should it be necessary to cancel your participation in a Prep Network event, we must be informed via email prior to the event starting. With advanced notification, a credit towards a future event will be offered. No refunds will be offered if Event Insurance is not purchased.
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CREDIT NOTE: If I am unable to use my credit, I understand that it can be transferred to another athlete who is able to attend. We ask that when redeeming the credit you notify us so we can ensure the correct registration information is entered.

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Registration Fees

Paying online with a credit or debit card for events (registrations & gear) will involve a 3% processing fee that is collected by our credit card processor, Stripe. As a result, in the event of a refund, the processing fee is unable to be refunded.

Please send your refund request here.