This guide will walk you through how to add an additional night or remove a date from your existing reservation.
Once you have navigated to the edit reservation page, you will be able to select the new dates of your stay. If you're unsure of how to access the edit reservation page, please use the following article as a reference: How to Edit My Reservation.
Selecting the New Dates
You will now be on the Edit Reservation page. Click on the Check-In and Check-Out input fields to reveal a date-picker. Your current check-in and check-out dates will be highlighted in blue, from here you can select the new dates of your stay.
Please note, if you are trying to add a date, but the hotel doesn't have availability at the moment, you will see a message like the one below.
Once you've updated the dates on your reservation, the system will check for room availability. If rooms are available for your new dates, you'll see a "Continue to Payment" button.
On the payment page, review your updated reservation summary to ensure the new dates and charges are correct. Then, enter your payment information and click "Pay and Update Reservation" to finalize the changes to your check-in or check-out date.
Once the credit card information has been entered, accept to the policy agreement by checking the hotel policies and accepting them after reading them carefully. Confirm your reservation request by selecting Update and Pay.
If you submitted a request for an additional night.
When selected nights do not have inventory, a request to extend the reservation will be sent to the property. Please know we are unable to guarantee the hotel will be able to accommodate you, however, the typical response time is 3-5 business days.
*Pre- Authorizing payment
Please enter your credit card information to pre-authorize payment for the night(s) requested. The payment will not be processed until the hotel approves your request.
If approved, your payment will be processed and you will receive an email with your updated reservation details. If the property declines the request, then your pending charge will be released and the original reservation dates will remain the same as to what has already been reserved.
Removing Dates from your Reservation
If you are removing a date, after selecting the new dates, save the changes by clicking on "Update Reservation".
Also, you can check a detailed article on how to remove dates from your reservation.
Once you have successfully updated your reservation you will be sent a confirmation email with a summary of your updated accommodation details. You can also return to your Home Page and View Your Reservation from there.
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