Jenna Wetzel
- Total activity 49
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Activity overview
Latest activity by Jenna Wetzel-
Jenna Wetzel created an article,
How do I contact my Team Rep for the Circuit?
Here is the contact information for your Team Rep for the circuit season. Your rep will be your go-to person for any important questions during the upcoming season! Each rep has a region that they...
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Jenna Wetzel created an article,
Prep Hoops Next Strike Policy
The experience of participants and spectators at our tournaments is of paramount importance. Negative behaviors or actions that take away from the participant and/or customer experience will not be...
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Jenna Wetzel created an article,
How do I know if my unclaimed game is canceled?
If we are unable to find you an opponent before the deadlines below, the game will be canceled. Friday Games @ 12 PM CST on Friday Saturday Games @ 9 PM CST on Friday Sunday Games @ 9 PM CS...
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Jenna Wetzel created an article,
I have an unclaimed game on my schedule, when will I have an opponent?
If you have an unclaimed game on the schedule please know our team will be working diligently to find you an opponent for this game. You will be notified of the following. If you wish to cancel thi...
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Jenna Wetzel created an article,
Where can I locate media galleries from this tournament?
FIVESTAR Highlights and Gallery from tournaments will be published HERE by the end of this week. All professional action shots from the event will be available for $2 per photo! You can view a...
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Jenna Wetzel created an article,
Where can I locate media galleries from this showcase?
Within the next two weeks, post-event content and media will be published on PrepHoops.Com/Next/. You will have access to this media to use on social media or any other platform you prefer. Head...
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Jenna Wetzel created an article,
I did not sign up, how can I get a refund?
There are a few pretty deliberate steps one must take in order to sign up for a subscription to any Prep Network website. Also, what we typically find in this instance is that someone else from t...
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Jenna Wetzel created an article,
My player no longer plays the sport, can I get a refund?
We regret to inform you that all purchases and renewals on any Prep Network website are final. Therefore, we cannot issue any refunds for payments that have taken place. We apologize for any con...
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Jenna Wetzel created an article,
I'm no longer utilizing your site. Can I request a refund?
Lack of usage with the website is not something that we can account for when it comes to our refund policy. This is not something we track on a user-by-user basis, either, so there’s no way for us ...
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Jenna Wetzel created an article,
I didn't authorize the recent charge. Can I request a refund for it?
We regret to inform you that all purchases and renewals on any Prep Network website are final. Therefore, we cannot issue any refunds for payments that have taken place. We have taken the step to c...